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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A popup will open. It includes comprehensive information about all the actions that you can perform on the given page. Each context menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich library of educational videos clarifying how to use our hosting Control Panel. They're made for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you are looking for, have a look at our extensive FAQ database, which covers questions asked by real individuals and offers practical solutions. We constantly "revamp" our FAQ database with new Q&A's in an attempt to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can get in touch with our excellent team of support engineers available 24/7/365 and ready to help you with any question. Each support ticket you send will be responded to in less than sixty minutes (the average ticket response time being approximately twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 264646

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com